A solid power dialer — but no compliance, no AI, and no CRM means you're still stitching tools.
All-inclusive: power dialer, predictive dialer, CRM, AI QA scoring, compliance engine, DNC scrubbing, call recording, AI coaching. No add-ons required. No contract.
PhoneBurner charges $127/user/mo (Port plan) to $166/user/mo with higher usage. No free trial for teams. You still need a separate CRM, compliance tools, and QA system.
| Feature | OPSYNC | PhoneBurner |
|---|---|---|
| Power Dialer | ||
| Predictive Dialer | ||
| Built-in CRM | ||
| AI QA Scoring (100% of calls) | ||
| Real-time AI Coaching | ||
| FDCPA/TCPA Compliance Engine | ||
| DNC Scrubbing (built-in) | ||
| Voicemail Drop | ||
| Local Presence Dialing | ||
| Call Recording | ||
| Starting cost (10 agents) | $747/mo | $1,270/mo + CRM + compliance |
Based on reviews from G2, Capterra, and Trustpilot
No built-in CRM — requires separate system
No compliance features (no DNC scrubbing, no time zone enforcement)
No AI QA or coaching features
No predictive dialer mode
Getting expensive when you add the missing pieces
Most teams migrate in 1–2 weeks. Our onboarding team handles the data migration. No long-term contract. Cancel any time.
PhoneBurner is a power dialer. OPSYNC is a power dialer + predictive dialer + CRM + compliance engine + AI QA + AI coaching, all in one platform. For teams that need compliance (collections, insurance, mortgage) or AI features, PhoneBurner is missing the critical pieces.
At the per-seat level, PhoneBurner appears cheaper. But when you add the CRM you need alongside PhoneBurner (HubSpot, Salesforce, or similar), plus compliance tools, the total cost is typically higher than OPSYNC — for less functionality.
Yes. Export your contact lists from PhoneBurner and import into OPSYNC. Most teams are fully migrated and operational within a day.