OpsyncHub for Sales

Campaigns with stages and assigned agents, weighted forecasts, broadcasts and proposals that clients accept and sign online.

Manual, power and predictive dialling in the browser, with recording, voicemail drop, supervisor listen/whisper/barge and post-call AI QA.

A shared SMS and email inbox on the customer record, plus multi-step sequences across calls, SMS, email and tasks.

One record model for leads, customers, tickets and candidates, with stages, custom fields, companies and a full activity timeline.

An AI assistant with record context, AI call QA, reply suggestions, roleplay practice and a governance queue — with hard spend ceilings.

Trigger-based workflows that assign, move, notify, message and update records — with dry runs, run history and retries.

Goals for people and teams, with check-ins, progress tracking and leaderboards.

An internal calendar with staff availability and services, and a one-way pull from Google Calendar.

Channels, direct messages and threads with mentions, attachments and search — and links that resolve #TKT-1042 to the work it names.

Custom dashboards, revenue and funnel reports, agent performance, leaderboards, exports and scheduled email reports.

Websites with forms that create CRM records, custom domains and scheduled publishing — built, and not yet released to customers.