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Goals and performance

Goals for people and teams, with check-ins, progress tracking and leaderboards.

The problem

Targets live in slide decks, so nobody sees progress until the month is over.

Who uses it

  • Team managers
  • Agents and specialists
  • Leadership

Used by: Sales, Leadership

How it works

  1. Set goals for a person or team.
  2. Record check-ins and watch progress.
  3. Compare performance on leaderboards.

What it does not do today

  • Progress is recorded through check-ins in OpsyncHub, not pulled from other systems.

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